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16 Sep 2008 Explorer1105151 said

I recently got back from my london/paris trip which was wonderful. However, the imperial hotel in london was AWFUL. My sister, who just finished her LAST day there yesterday, had her room robbed of $500 worth of stuff by hotel staff. Everything she bought in London was stolen, and unfortunately, since it was her last day, she wouldn't be able to get anything. The hotel was not helpful at all, neither were the contiki staff. This is not the first time this has happened in this hotel with contiki travellers. My sister had her things tucked away in her CLOSED suitcase. If contiki hears complaints like this often ...why would they pick such a poor place for it's travelers. For the price we pay, we should have a safer hotel, and MORE touring. MAKE SURE YOU TAKE OUT INSURANCE.
  • Read the responses 13 responses so far
  • 18 Sep 2008 Moe said


    Wow…very scary, I am staying there next month on the london/paris tour.

  • 22 Jan 2009 J613z said


    Ya, i’ve read the tripadvisor reviews also. I think the Imperial would be a better choice. Are we allowed to substitute a different hotel on the Contiki tours?

  • 27 Mar 2009 EastClubber:) said


    Oh wow, why hasn’t the contiki staff changed hotels? I would hope after hearing several complaints and bad reviews, something would be done about this.

  • 11 Jul 2009 MJ1987 said


    anyone who’s been on a tour recently stayed here found the same problem still going on?? im going in october and dont like the thought of staying here at all!!

  • 24 Aug 2009 Explorer1135996 said


    I am hearing the same thing. I called Contiki to complain and they said there is nothing they can do.

  • 29 Aug 2009 Naomi said


    Oh God, that’s one of travelers worst nightmares, I would’ve gone mental at the hotel! I’m considering this trip, but that makes me super nervous… maybe we should chain out suitcases to the bed …

    Have they changed hotels yet??? Which hotel do you stay at in France?

  • 30 Aug 2009 Explorer281236 said


    I’m doing the London, Paris, Amsterdam tour and the Paris hotel for that is Hotel Ibis Porte De Bercy Charenton Le Pont, which doesn’t look like much, and the Amsterdam hotel is Blue Square Amsterdam, which seems pleasant.

  • 30 Aug 2009 Explorer1112431 said


    I’m going on the London/Paris on Friday and now I’m freaked out about staying in the hotel…has anybody had a good experience??

  • 2 Sep 2009 MJ1987 said


    go to – and type in imperial hotel london – some say its crap but the more recent ones say good things. im going in october and am a bit worried too

  • 10 Sep 2009 chucky said

    Originally posted by MJ1987:
    go to Cheap Los Angeles Hotel – and type in Hotels Las Vegas -

    You will have much more luck going to Vegas (and much more fun too!)

  • 13 Sep 2009 MikeY said


    I stayed at the Imperial Hotel for six days this year (I came two days early). No one during our tour was robbed, but like any place, be careful and don’t leave valuables laying about when you leave the room/hotel.

    I met the chambermaid and her son who cleaned our floor. They were both very nice. They were from Sir Lanka and lived on our floor as well. I didn’t ask, but I got the impression they didn’t make very much money working at the hotel. Just be courteous to the staff.

    Overall I liked the Imperial Hotel better than the one we had in Paris. Better located, more accessories (wireless internet worked, internet kiosk for those without computers, bar/restaurant in hotel where we hung out the first night. The breakfast is not very good though, I found out I wasn’t a banger and mash kind of guy. Some of us decided to eat at nearby restaurants instead of taking the free meal. The hotel also has a casino, where you get $10pounds ($20US) just for entering and signing up for pass). I played it on the roulette table and lost it very promptly, but it was still fun to go to for half an hour.

    The rooms are a little small, but that is Europe for you. The hotel staff always cleaned the room very nicely by the time I got back. The shower/ bathroom was functional. Overall I was impressed by the Imperial Hotel….mostly because of location, location, location. Not very far from the entertainment/clubs. Metro only two blocks away.

    The Paris Hotel where we stayed at had amazing food, but had terrible location. Its alright if you are only staying for the regular tour (Contiki buses you into town everyday), but I stayed for the two day extension and had to find my own way to and fro. One night it took me 3 hours to figure out the transit system and finally make it back after we finally found a taxi). We should of just taxi’ed it right away but we didn’t realize buses only ran to our hotel until 7pm.

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