Executive Assistant, Sales Dept – Anaheim

CONTIKI HOLIDAYS, the largest tour operator for 18 to 35 year olds needs a high-energy individual to work with our executive sales staff. The job requires a proactive, enthusiastic, customer service-oriented individual to fill the position of Executive Assistant.

JOB DUTIES & RESPONSIBILITIES:

  • Provide administrative support to President and Vice-President of Sales.
  • Administer weekly sales team activity reports and expense reports
  • Keep updated and accurate files for sales department
  • Create and manage contracts for consortium partners including commission structures and incentives
  • Track travel, conference and ad spending budgets for sales team and department
  • Coordinate FAM trips
  • CRM administrator for US and Canada offices
  • Maintain agency records with regard to commission tiers and consortia in Tropics and CRM
  • Run and send out weekly reports, bi-monthly reports, other miscellaneous reports for execs and trade partners.
  • Organize trade show registration, booth set up, book hotels, make sure any required collateral/displays are shipped to the show site
  • Run all referral programs in regards to tracking bookings and sending out gift cards
  • Maintain ACT database
  • Work with regional offices to ensure that all complaints receive a response and refund/reimbursement when applicable.
  • Organize company events
  • Provide back up for Reservations and reception
  • Coordinate new hire set up for sales team
  • Ensure that all incoming invoices are paid in a timely manner and any applicable invoices are properly recorded

QUALIFICATIONS:

  • Experience: 2+ years experience as administrative assistant, proof of task management required, within travel industry or sales department a plus
  • Bachelor’s Degree preferred
  • Highly accurate/detailed, computer-efficient person with excellent organizational and follow-up skills.
  • Computer Skills: Highly proficient in Excel, Word, PowerPoint, Outlook
  • Ability to interact with multiple departments and juggle a wide range of projects with ease.
  • Self-sufficient, highly motivated w/desire and ability to learn new skills quickly and thoroughly.
  • Passionate self-starter who thrives in a fast-paced, creative environment
  • Ability to problem solve and meet tight deadlines.
  • Excellent verbal and written communication skills.
  • Applicant should be looking for a career in the travel industry not just another job. A sense of humor and a pleasant demeanor are definitely required to be a part of our team.

ADDITIONAL INFORMATION:

We offer a fun, casual working environment, plus an outstanding benefits package including medical, dental, 401K, and travel discounts.

PLEASE E-MAIL RESUME W/ COVER LETTER & SALARY HISTORY TO: hrdept@contiki.com