Terms & conditions

DEPOSIT

$99 per person (usually $200) is required at time of booking to secure space on a vacation and is valid for new bookings for a limited time. Offer is not applicable to group booking deposits but can be applied for travelers booking within the group block. Cancel for any reason within 30 days of deposit and receive a full refund; airlines may impose different penalties and cancellation fees. Other conditions may apply.   CST No. 20687545-20

AMENDMENTS & CANCELLATION

You can cancel or amend your trip up to 30 days prior to departure. Any differences in trip costs between your original and new booking will still be applicable.

You can cancel your trip up to 30 days before departure and either change your trip or departure with no penalty (trip cost differences will still be applicable), or receive a Future Travel Credit (FTC) for the value of the land portion of your trip that you can use towards another trip or booking at a future date of your choice. All FTC’s will be valid for 24 months from date of issue. Please note that airlines impose different change policies and penalties.

Your flexible deposit will remain attached your profile and can be used to book a new trip whenever you're ready with us or one of our TTC sister brands, or it can even be gifted to a friend as per the conditions of our FlexDeposit policy.

Any trips impacted by suspensions will receive a Future Travel Credit (FTC) that clients can use towards another trip and departure of their choice.

FLEXDEPOSIT POLICY

FlexDeposit is a policy you automatically get once you’ve paid a deposit on any Contiki trip 7 days or longer. It means if you need to cancel for any reason, your deposit will remain secure until you’re ready to use it on new trip dates or on a different trip, ensuring your deposit isn't lost if you can't travel on your original trip as intended. FlexDeposit can be used up until your 36th birthday, after which time it can then be transferred for use with any other travel brand within The Travel Corporation family of brands. It can also be gifted to a friend within 5 years of the original booking date. To gift to family or friend the customer must email confirmation to Contiki stating the nominated name. Gifting only valid within 5 calendar years of the original booking.

FlexDeposit applies to the land tour deposit only and excludes any additional deposits such as Inca Trail or flights if applicable. FlexDeposit has no cash value and is non-refundable.

The amount allowed to be redeemed on a new or amended trip booking is equal to the original deposit amount paid. In the case of multiple deposits due to back to back trips, only one deposit amount can be credited per trip, they cannot be combined. However multiple trips can be booked using multiple FlexDeposits.

FlexDeposit is valid on all Contiki trips 7 days or longer.

FLEXIBLE PAYMENT, PAY OVER TIME & FINANCING

Once a deposit is paid, full payment is not required until 45 days before travel. You can pay off your full trip cost in as many payment instalments as you like with no interest or additional fees as long as your trip balance is paid in full 45 days before departure. In some regions, we have financing options to help you pay for your trip via partner providers, such as Uplift in the USA and Canada and Zip in Australia. The credit offered is determined by the Third party partner providers.