SUBMITTING A TICKET IS VERY SIMPLE AND ONLY REQUIRES A FEW STEPS:
1. Go to http://support.contiki.com
2. Press 'Submit A Request'
3. Enter your email address
4. Select a 'Topic'. There Are 5 To Choose From:
• Asset Requests
• Campaigns Requests
• Social & PR
• Website Support/Issues
• Website Changes/Updates
Describe the issue in greater detail so we can solve it more quickly and accurately. E.g. for copy correction on the website please enter the full www. link to the trip page in question, describe what the issue is and clearly state what the correct wording/price needs to be.
Specify the priority but please don't misuse the system by submitting all tickets as 'Urgent'.
Attach any relevant documentation, i.e. screenshots, excel sheets with codes, prices etc.
The ticket will be routed to the relevant team, assigned to a person, and a confirmation email sent to you acknowledging receipt.