Schnitzel happens! We know plans can change and when it comes to booking travel with us, we prefer a no-strings-attached type of approach. Which is why we’ve introduced The Freedom Guarantee that is made up of two parts: change your trip for zero fees or use FlexDeposit to rollover your £60 land deposit if you run into the unfortunate situation of needing to cancel your trip.

Zero Change Fees

Book with confidence

Book a trip and rest easy knowing that if you need to change or cancel your trip, you can do so for zero fees* - that's right, zero fees.

We know plans change, which is why we make sure those hard-earned funds are protected. Our no-risk deposits and fully flexible bookings mean you can change your plans for any reason, or no reason at all, and rest assured your money is protected.

Can't Travel?

You can also transfer your £60 land deposit to an 18-35 year old friend

Cancelled travel plans are hard enough! With FlexDeposit, Contiki is making sure you have #NOREGRETS. After all you only get one life, one shot... but if you have to cancel, you also have flexibility.

Don't lose your deposit!
Give us a call today.

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*Change your trip with zero fees

If you want to change your chosen trip or departure, just call us and let us know what trip or departure you’d like, and if there’s space we’ll take care of the rest. No need to worry about spending your hard earned cash on change fees. Here is what you need to know.

1. Does your current trip depart in more than 45 days? Yes? No worries.

-You can change to another trip in any region, subject to availability
-NO fees apply
-If your new trip is more expensive than your current trip, you’ll need to pay the difference in trip cost for your new trip departure. If it’s cheaper than your current trip, we’ll refund you the difference in cost.


2. Does your current trip depart within 45 days? Here’s the deal:

You can still change your trip without paying a change fee, but because of the late notice, Contiki has incurred the costs of the original trip, and normal cancellation fees will apply. As a guide these cancellation fees* are:

- Departing within 45-22 days? 25% of trip fare
- Departing within 21-8 days? 50% of trip fare
- Departing within 7-1 days? 75% of trip fare
- Day of departure? 100% of trip fare

3. Not quite sure when you want to travel?

No problem. Check out our FlexDeposit policy below, and rest assured that your deposit is waiting for you when you want to book and travel again.

(*Please note that some trips may have different cancellation fees, check with Contiki or your travel agent for details)

*Zero Change Fees Terms and Conditions: If after your booking has been confirmed, you wish to change to an alternate departure date of any available trip, you may do so subject to availability. If the change is requested more than 45 days before the original trip departure, no fee will be charged. A change of booking within 45 days of original trip departure will be treated as a cancellation and above cancellation fees will apply. However, trip deposits can be used as credit to a new trip, see FlexDeposit. A name change to a different person will be treated as a cancellation. A fee will be charged for any alteration to airline arrangements made by Contiki as per T&Cs.

**Exceptions apply to this cancellation policy for the following trips – Africa, Special Trips and Detour. Please see here for the cancellation policy for these trips booking conditions

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