Top Frequently Asked Questions

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Where can I find information about the COVID-19 travel policies and wellbeing measures?

We know you have questions and concerns about post-COVID travel, so we’re here to help. For information about travel safety, vaccination policy, bookings and cancellations and the on-trip COVID-19 protocols see our dedicated COVID-19 travel FAQs hub here.

What documents do I need to travel?

Depending on where you’re travelling and your nationality, you'll likely need a valid passport and may also need visas to enter into certain countries - please check this well in advance of your trip departure date. Some countries also require passports to have 3-6 months left on them before the given expiry date.

Prior to joining the trip, all Contiki travellers will need an Authentic COVID-19 vaccination certificate (electronic or paper showing date and time of vaccination(s)) with final or booster dose given at least 15 days before departing for this trip. This proof of vaccination needs to be recognized in your travel destination.

It is the responsibility of the traveller to ensure you have the appropriate, valid documentation for the length of their trip.

Any required Contiki documentation will be made known to you during and post booking.

What are the luggage restrictions?

This one depends on the destination and trip you’re travelling on. Read your Contiki travel documentation carefully to understand luggage allowances for your specific trip.


Our typical luggage allowances;

For our European, North American, Australian and New Zealand trips, luggage is restricted to one decent sized, suitcase, approximately 29” × 20” × 10” (73cm x 50cm x 25cm) with a maximum weight of 20 kilos (44lbs.) plus one small hand/day bag that can go on the transport with you. Metal frame backpacks are not advised as their bulky shape makes packing vehicles tricky, plus they are more likely to damage other luggage.

For Latin America, Asia & other regions which have internal flights included in the itinerary, luggage weight restrictions must be within the restriction of the given airlines you’re travelling on. It’s up to you to ensure you keep within these measurements and weight restrictions, so please check this out before you travel as excess baggage fees will be at your own cost.


Some trips have specific luggage requirements, such as Contiki sailing, trekking and some Contiki camping trips – you will have this information sent to you in your pre-trip documents should this apply.


For our train trips please note you must be able to carry your own bags on this trip.  As we will be taking public transport in cities & getting to the heart of the destinations we visit, pack wisely.


On European ski trips and New Zealand trips with a ski option you have the option to bring one pair of skis and ski boots or snowboard.

How do I book a trip?

Our website and search function will show you all the different regions we explore, and from here you can filter by type of trip, length of trip, price, etc. If you’re more of a people person and want to chat to one of our team, give us a call (find and we can book your trip over the phone or via onsite chat.

Do I need travel insurance?

Yes! It’s a requirement of traveling with Contiki that you take out comprehensive insurance cover for cancellation, personal injury, death, medical expenses, repatriation expenses, evacuation expenses, personal liability & loss of personal property and Covid related expenses before you travel with us. It’s also super important to check that your insurance covers all of the activities you’ll be trying out, particularly any adventure activities (for all you adrenaline junkies).


For more information check out our full travel insurance FAQs.

Are flights included in the cost of the trip?

International flights to/from the destination your trip starts and ends in are not included in the cost of the trip, and must be purchased separately. Booking direct with Contiki?  You can add flights on during the booking process. Alternatively, you can book them yourself.

Any flights you take during your Contiki are included in the cost of your trip. Particularly in regions like Asia, Australia or South America, we use planes to get you from A-to-B as quickly as possible, and all of this is included. Check out our full booking conditions for more information on what’s included and what’s not.

What type of accommodation do you stay in on Contiki?

We have a whole mix of accommodation styles on our trips, depending on the destination and the travel style you have chosen. With us, you can stay in hotels, hostels, boats, camping sites, jungle lodges, eco camps, beach resorts, and even our very own 16th century French Chateau. 


All accommodation used by Contiki has been vetted and determined by standard of the Travel Style it is associated with.


Search results may be filtered by accommodation type if you have a specific need.

What's not included that I should budget for?

Contiki social travel trips have a large degree of flexibility built into them to enable you to truly own your experience. This means that some trip elements are not included in the initial cost and may require additional budgeting. 

Flights to and from your starting and ending points are not included in the cost of your trip. These can be added on during the booking process either online or via our contact center or booked independently by you.

Each trip contains the right amount of free time for you to explore or indulge your travel desires. We offer Free Time Add-Ons, which are additional experiences that are not included in the overall price. These add ons are highlighted on the specific trip page. Your Trip Manager will highlight these to you and organise their booking on trip. Exceptions may apply where pre booking is required but this will be made known to you in your pre departure information.

A number of meal times are left open for you to explore a region and its foodie offerings in greater detail, so budgeting for your taste in non-catered meals is important. 

Travel insurance and visas are also not included in the cost of your trip, and should be booked separately.

What are Contiki's sustainability credentials?

Travel comes with responsibilities. That’s why we’re determined to travel sustainably and consciously, and that’s why we’re willing to take a stand on issues closest to our hearts. Find out more details here.

As of January 1st 2022, Contiki is carbon neutral, and we’ve developed a five-point Climate Action Plan to guide us - committing to carbon reductions and evolving to support the transition to a low-carbon future. 

Find out more details here.

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