*Get free Gold Seal Protection on any Contiki trip when you book by May 31, 2026 and travel by December 31, 2026. Available to Australian and New Zealand residents only. Please note that Gold Seal Protection will not automatically be applied at checkout after you enter the promo code, you must ensure you have added Gold Seal Protection at checkout in order for the Free Gold Seal Protection offer to apply. Standard Gold Seal Protection Terms & Conditions apply.

Standard Gold Seal Protection Terms & Conditions

Contiki’s Gold Seal Protection plan (GSP) plan is available only upon paying your deposit and cannot be added at a later date. GSP gives you additional peace of mind should your travel plans change, and includes:

Pre-departure Cancellation

GSP allows you to cancel your Contiki holiday for any reason without penalty prior to 30 days from the start date of your trip:

if no Force Majeure Event* has occurred when you cancel, the value of your Contiki Holiday Pre-payment** will be refunded; or

if a Force Majeure Event* has occurred causing you to cancel, the Contiki Holiday Pre-payment** will be converted to a Future Travel Credit (FTC) of the same value. The FTC may be redeemed against the cost of a new holiday provided by Contiki or one of our Travel Corporation sister brands, departing at any time within 24 months of your cancellation but is not redeemable for cash. If the new trip or departure is more expensive than the FTC you are responsible for the difference in price; if the new trip or departure is less expensive than the FTC, a new FTC will be issued for the difference.

Airline travel costs and any related cancellation or rebooking costs are not covered by the Gold Seal Protection Plan.

Travel Agent fees and cancellation costs may apply.

During Your Trip

Should your holiday be interrupted and you leave at any time during the trip due to personal illness or injury; or be required to return to Australia because of the serious injury, illness or death of an immediate family member^:

(a) you will be refunded AU$90 per person/ per day for the unused portion of the holiday. Please note that in some cases hotels require a 1-night cancellation fee.

(b) Contiki will pay the additional cost of airline travel for earlier or later return to Australia in the same booking class of air travel on the first available flight, provided the original return air tickets were booked through Contiki from Australia on Contiki’s recommended airline. 

A medical certificate is required to qualify for this holiday interruption and return flight security provision.

*Force Majeure Event – means any event or circumstance beyond Contiki’s control, including but not limited to: an act of God (such as earthquake, flood, fire, explosion, landslide, lightening, action of the elements, force of nature, washout, typhoon, hurricane, tsunami, storm or storm warning or natural disaster); industrial disputes, work ban or other labour dispute or difficulty; acts of terrorism, political unrest, war or threat of war, riots or civil strife; closure of airports or ports; pandemic, epidemic or health risk; governmental and administrative actions (including the closure of borders and travel warning and restrictions).

**Contiki Holiday Pre-payment – means all monies paid to Contiki in respect of land arrangements only.

^Immediate Family – means a parent, spouse or partner, sibling or child.