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TRAVEL INSURANCE

Protect your trip payment with a Travel Protection Plan

Contiki’s Travel Protection Plan includes the ‘Cancel For Any Reason’ Credit Certificate Feature and the Travel Insurance Benefits that may help to protect your vacation payment against the unexpected.

✔ Trip cancelation: Should you need to cancel for a covered reason.

✔ Emergency accident and sickness: Should you get sick and are unable to continue your travels. This includes coverage for when you are required to quarantine. Without protection, you may have to pay out of pocket when traveling overseas. 

✔ Baggage protection: Should you happen to lose your luggage for a covered reason.

✔ 24/7 emergency assistance: Includes access to expert help and advice in case of an unexpected crisis.

✔ Reimbursement of up to 150% of your trip cost: Should you need to interrupt your trip for a covered reason

✔ Travel delay coverage: Includes possible reimbursement for necessary eligible expenses if your trip is delayed for 12+ hours.

*Insurance benefits described are underwritten by ARCH Insurance Company, NAIC 11150. Click here for a summary of coverage details, terms and conditions.

Plus, cancel for any reason up to 24 hours prior to departure and be eligible for a Future Travel Certificate (non-insurance feature) for 100% of the non-refundable, pre-paid trip costs. Without protection, you could lose your vacation investment.

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Travel Protection is highly recommended

We highly recommend that our guests purchase travel protection coverage to protect their dates of travel and to make sure they have coverage for trip interruptions. This includes coverage for trip delays, emergency evacuations/repatriation, emergency accidents, sickness & illness while traveling with any Travel Corporation brand.  

Minimum Recommended Benefits:

• Trip Interruption: 150% of Trip Cost including cost of flight per person
• Trip Delay: $1,500 total per person ($150 a day) when delayed for 12+ hours
• Emergency Evacuation/Repatriation: $100,000 per person
• Emergency Accident and Sickness: $50,000 per person

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Most travel insurance policies must be purchased within a fixed time of making your initial deposit or payment. Guests are advised to research and purchase travel insurance as soon as possible after making the deposit or payment.

As a convenient option, Contiki offers a Travel Protection Plan, underwritten by Arch Insurance Group - that meets or exceeds the above recommended coverages. Availability of travel insurance and the extent of coverage can change, so please refer to our website for more information or contact one of our Travel experts on our 24/7 helpline. If you wish to purchase Contiki’s Travel Protection Plan, you must do so within 14 days of making your initial deposit.

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You are not required to purchase your insurance from Contiki and are welcome to choose any travel insurance product that meets or exceeds the requirements above. If you purchase your insurance from another seller, we will ask you to provide Contiki with information regarding your insurance policy prior to the final payment being due.

No policy covers every risk. Coverages, conditions, exclusions, and limitations under each policy may differ. The minimum amounts listed above may not cover all your costs. You will be responsible for costs that exceed the coverage amounts, and for all costs that the coverage does not include. We encourage you to research your choices for a policy best suited to your circumstances.

Travel protection plan FAQs

If you need to cancel for a covered reason, you may be reimbursed for up to 100% of the non-refundable, pre-paid trip costs. If you need to cancel for any reason not covered by the trip cancelation insurance benefit, up to 24 hours prior to departure, you will be eligible for a Future Travel Certificate. This will equal 100% of the non-refundable, pre-paid trip costs.

All trip prices are in AUD $

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