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The Contiki Flexibility Promise gives you ultimate flexibility
When you book a trip with us, you don’t just get seamless transport, amazing accommodation and expert guides - you also get our Flexibility Promise. This is our commitment to giving you complete financial security and flexibility, so you never have to worry about changing your mind or adjusting your plans.
*(when amended or cancelled up to 60 days prior to departure)
We make it easy to pay your way. All you need to do is pay a small deposit to lock your place on the trip, then you can pay the rest in as many installments as you like. Want to pay monthly installments? Or in 3 big chunks? It’s completely up to you. All you have to do is pay in full at least 60 days before your trip departs. Easy.
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What does a flexible deposit mean?
FlexDeposit is a policy you automatically get once you’ve paid a deposit on any Contiki trip 7 days or longer. It means that if you need to cancel or change your trip for any reason you won’t lose the deposit paid, as long as it is at least 60 days before your trip departure. Your deposit will remain secure until you’re ready to use it on new trip dates or on a different trip.
FlexDeposit can be used up until your 36th birthday, after which time it can then be transferred for use with any other travel brand within The Travel Corporation family of brands. It can also be gifted to a friend within 5 years of the original booking date.
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Terms & conditions
Only €100 deposit per person is required to confirm your trip booking. Deposit is due within 3 days of booking. Full payment is required 60 days before travel. Once the deposit is paid, you can change your selected trip or the departure dates up until 60 days before the selected departure, with no change fees. Any difference in trip prices will still be applicable. €100 per person deposit is land only deposit and excludes any additional deposits such as Inca Trail or flights if applicable.
AMENDMENTS & CANCELLATION
You can cancel or amend your trip up to 60 days prior to trip departure. Any differences in trip costs between your original and new booking will still be applicable.
You can cancel your trip up to 60 days before departure and get your money back, excluding the deposit amount. Your flexible deposit will remain attached your profile and can be used to book a new trip whenever you're ready with us or one of our TTC sister brands, or it can even be gifted to a friend as per the conditions of our FlexDeposit policy.
Cancellations within 60 days of departure are subject to our standard fees as outlined in our booking conditions.
FlexDeposit is a policy you automatically get once you’ve paid a deposit on any Contiki trip 7 days or longer. It means if you need to cancel for any reason, your deposit will remain secure until you’re ready to use it on new trip dates or on a different trip, ensuring your deposit isn't lost if you can't travel on your original trip as intended. FlexDeposit can be used up until your 36th birthday, after which time it can then be transferred for use with any other travel brand within The Travel Corporation family of brands. It can also be gifted to a friend within 5 years of the original booking date. To gift to family or friend the customer must email confirmation to Contiki stating the nominated name. Gifting only valid within 5 calendar years of the original booking.
FlexDeposit applies to the land tour deposit only and excludes any additional deposits such as Inca Trail or flights if applicable. FlexDeposit has no cash value and is non-refundable.
The amount allowed to be redeemed on a new or amended trip booking is equal to the original deposit amount paid. In the case of multiple deposits due to back to back trips, only one deposit amount can be credited per trip, they cannot be combined. However multiple trips can be booked using multiple FlexDeposits.
FlexDeposit is valid on all Contiki trips 7 days or longer.
FLEXIBLE PAYMENT, PAY OVER TIME & FINANCING
Once a deposit is paid, full payment is not required until 60 days before travel. You can pay off your full trip cost in as many payment instalments as you like with no interest or additional fees as long as your trip balance is paid in full 60 days before departure. In some regions, we have financing options to help you pay for your trip via partner providers, such as Uplift in the USA and Canada and Zip in Australia. The credit offered is determined by the Third party partner providers.