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Contiki Code of Conduct

Your commitment to travelling with Contiki

Travelling with Contiki is about embracing local cultures, living authentic experiences and forging incredible friendships. But bringing our travellers on an adventure of a lifetime isn’t possible unless we all show respect for the places we visit and for one another. We pride ourselves on offering travellers freedom on all of our trips, but these rules don’t bend:

When on a Contiki trip:

Three tourists walking up the stairs decorated with mosaic tiles

Be flexible and understanding of timings and itineraries - there’s so much of the world to see and we don’t want you to miss a single second or hold others up.

Respect local customs and cultural values. If you’re unsure about something, just ask our expert Trip Managers and guides. Respect other’s cultural values and points of view. Travel is all about embracing new ideas and learning new perspectives.

Group of young people in colorful clothes hugging

Be responsible for your actions at all times. Be polite, kind and respectful to trip managers, trip drivers, locals, fellow travellers and anyone else you might encounter. This is on and offline.

Group of young people drinking while standing outside in front of building with mosaic on wall

Celebrate diversity: as you travel on a group trip you will be exposed to all the pleasures and maybe some of the frustrations of travelling in a group. Your fellow travellers will probably come from all corners of the world and at Contiki we don't just value diversity, we celebrate it.

Group of young people sitting on stairs in front of Coloseum in Rome, Italy

Be aware that certain words or phrases that might be commonplace in your home countries are offensive in others and adapt your language for the situation you are in.

Two people swimming in tropical lake under mangroves

Leave the place as you found it. This beautiful planet is for us to respect. Take your rubbish with you, reduce the number of plastic bottles you buy and make responsible travel decisions.

Young man sitting by the table with camera, checking mobile

Respect Social Media Chat Groups: Your trip manager will set up a Chat Group for communication. Make sure you’re respectful and avoid posting unacceptable content or anything contrary to Contiki policies in your trip chat group.

Contiki has a Zero Tolerance Policy to the following acts and reserves the right to terminate your trip on the grounds of the following behaviour:

Drugs: Possession and use of recreational drugs and illegal substances at Contiki properties and on our Coaches and other private transport is strictly prohibited and will result in the immediate removal from trip - no exceptions, ever.
Alcohol: Excess alcohol consumption that puts travellers and crew at risk is grounds for removal from the trip. Drink responsibly and look after yourself.
Abusive behaviour: Under no circumstances will physical violence of any type be tolerated on our trips or within any Contiki facility.
Verbal Abuse: Contiki will not tolerate travellers that use abusive language or make gestures that could be disrespectful or threatening. Inappropriate conduct that affects those around you, whether a fellow traveler, Contiki Representative or business partner is unacceptable.

Consequences

Any threats to safety, well-being or inappropriate behaviour may lead to the immediate termination of a traveller's trip. Travellers removed from a trip for failure to comply to the Contiki Traveler Code of Conduct are responsible for repatriation and related costs and have no claims against Contiki.

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