Question 1

Will I be able to provide feedback on my Contiki trip?

Accepted Answer

You sure can! At the end of your trip, you’ll have the chance to fill out a digital feedback questionnaire which will cover off all the elements of your trip, from what your Trip Manager was like, to the food, accommodation, experiences, etc. Filling in this form as honestly and accurately as possible is a huge help for us because it will make us aware of the areas where we can improve. 
You’ll also receive an email from Feefo, an independent third party review site, soon after your trip has finished. This email will contain a link which you can follow to leave a review of your trip.

Question 2

How do I leave a review on my Contiki?

Accepted Answer

Soon after your trip has finished, you’ll get an email from Feefo – an independent third party review site. In this email, you will be prompted to follow a link which will take you to Feefo’s site, and it’s here that you can leave a review of your Contiki trip.

Question 3

How can I file a complaint?

Accepted Answer

If you need to make a complaint, you can raise this initially with your Trip Manager during the trip and they can provide the opportunity for an immediate solution. If you’d like to discuss the issue post/pre trip, you can email us at help@contiki.com.
After reviewing your complaint, we’ll send your email to the relevant department or region, and we’ll endeavour to make sure your issue is dealt with as quickly as possible.

Question 4

How can I contact my Contiki group once I’m home?

Accepted Answer

After arriving home from your trip, chances are you’ll be pining for your new Contiki fam. You’ll probably already have swapped social handles with most of your group by this point, but you can also stay in touch with your group through My Contiki. Here, you can instant chat, share photos from your trip, and maybe just plan the reunion of all reunions.

Question 5

How can I share my Contiki travel memories?

Accepted Answer

We love our travellers sharing their trip pics on social media, both during and after their adventure. When doing this, make sure you include your trip hashtag on the image, as well as tagging @contiki. This means our social team can see everything that’s being posted, and maybe even share them with our following too!
Sometimes we’ll even drop social challenges during your trip, where you could win some great prizes. Stay tuned!

After you travel faqs

Will I be able to provide feedback on my Contiki trip?

How do I leave a review on my Contiki?

How can I file a complaint?

How can I contact my Contiki group once I’m home?

Explore more faqs...

Top FAQs

Before you travel

Getting to know Contiki

Booking your trip

On your trip

How I identify

Can't find what you're looking for?