Contiki is dedicated to making our website and digital services accessible and usable for everyone, including people with disabilities. We are committed to following the Web Content Accessibility Guidelines (WCAG) published by the World Wide Web Consortium (W3C) and are actively working toward achieving Level AA compliance.

Our Commitment

• We aim to provide an inclusive digital experience for all users, regardless of ability or technology.
• Our design, content, and development processes incorporate accessibility principles from the start.
• We conduct regular accessibility audits and testing to identify and resolve any issues.

Current Status

While we are not fully AA compliant yet, we are progressively implementing improvements and features that meet or exceed WCAG AA criteria. This includes:

• Text alternatives for all non-text content
• Enhanced colour contrast and text readability
• Keyboard navigation support
• Compatibility with assistive technologies

Standards and Regulations

Our efforts are guided by:

• WCAG 2.1 AA success criteria
• Applicable accessibility legislation such as the Americans with Disabilities Act (ADA) and, where relevant, EN 301 549

Continuous Improvement

Accessibility is an ongoing effort. We regularly review our site and services to ensure continued compliance and user-centred design. As technology evolves, we will continue to improve accessibility by:

• Providing training for our team on accessibility best practices
• Scheduling periodic third-party accessibility reviews

Feedback and Assistance

Your feedback is vital to our success. If you experience any difficulty accessing our content or have suggestions for improvement, please contact at: travel@contiki.com. We aim to respond to all accessibility-related inquiries promptly and work with you to ensure your needs are met.