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What does a FlexDeposit mean?

The FlexDeposit is a policy that’s applied automatically to every deposit paid on a Contiki trip, ensuring your deposit isn't lost if you can't travel on your original trip as intended. If you change your mind or can’t make the original date you booked, your deposit will remain secure until you’re ready to use it on a new departure date, or even a different trip altogether. You can use the Contiki FlexDeposit until your 36th birthday. After that, you can transfer it to be used on a trip with any of the other brands within The Travel Corporation. You can also gift your FlexDeposit to a friend within 5 years of your original booking date. To do this, just send us an email, stating the name of the person you’d like to gift it to.

FlexDeposit applies to the land tour deposit only and excludes any additional deposits (i.e. the Inca Trail or flights if applicable). FlexDeposit has no cash value and is non-refundable.

The amount you can redeem on a new/amended booking is equal to the original deposit amount paid. In the case of multiple deposits due to back-to-back trips, only one deposit amount can be credited per trip, they cannot be combined. However, you can book multiple trips using multiple FlexDeposits.

What is a FlexDeposit?

A FlexDeposit is Contiki’s built-in protection on every trip deposit. Instead of being forfeited if your plans change, the deposit stays “live” so you can reuse it later.

How does it work if I need to change my trip?

If you switch to another departure date or even a different Contiki itinerary, the full amount of your original deposit will be credited to that new booking.

How long do I have to use it?

You can apply your FlexDeposit to any Contiki trip until the day before your 36th birthday.

What happens after I turn 36?

You can transfer your unused FlexDeposit to one of the other awesome brands within the Travel Corporation group (e.g., Trafalgar, Insight Vacations).

Can I give my FlexDeposit to someone else?

Yes. Within five years of the original booking date, you can gift the deposit once. Just email us with the name of the person you’d like to receive it.

Does the FlexDeposit have any cash value?

No. It is non-refundable and can only be used as credit towards a Contiki trip.

Which parts of my booking are covered?

FlexDeposit is applied only to the land-tour deposit. Additional deposits—such as for Inca Trail permits or flights—are sadly not included.

Can I combine two FlexDeposits to pay for one trip?

No. If you have multiple deposits from back-to-back trips, only one deposit can be credited per new trip. You can, however, use each FlexDeposit toward separate bookings.

How much will be credited when I rebook?

Exactly the amount you originally paid as the deposit – no more and no less.

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