OPEN UNTIL MIDNIGHT 1-866-266-8454
Show Filters
Back

Travel agent? Log in here

Thank you for registering, please check your email to activate your account.

Please let us know your email address so we can respond to you
Manage my booking

By clicking 'Find my booking' I agree to the privacy policy

Find my booking

OPEN UNTIL MIDNIGHT 1-866-266-8454

Closed right now

Monday to Friday 08:00 AM - 12:00 AM
Saturday 09:00 AM - 09:00 PM

...or speak with your favorite travel agent
  1. Frequently Asked Questions | Contiki
  2. Post Trip
  3. Feedback
  4. Will I be able to provide feedback on my trip?

FEEDBACK

WILL I BE ABLE TO PROVIDE FEEDBACK ON MY TRIP?

You sure can! At the end of your trip you will have the chance to fill out a feedback questionnaire which will cover off all the elements of your trip, from what your Trip Manager was like, to the food, accommodation, experiences, etc. Filling in this form as honestly and accurately as possible is a huge help for us as it means we can improve on any areas you perhaps weren’t so happy with (as well as give kudos to our staff for all the things they did well).

As well as this form, you will also receive an email from Feefo, who are an independent third party review site, soon after your trip has finished. This email will contain a link which you can follow to leave a review of your trip.

Finally, you can also review your trip, or Contiki, on our Facebook page here.

HOW DO I LEAVE A REVIEW?

Soon after your trip has finished, you will receive an email from Feefo, who are an independent third party review site. In this email, you will be prompted to follow a link which will take you to Feefo’s site, and it’s here you can leave your review of your Contiki trip.

You can also review your trip, or Contiki, on our Facebook page here.

HOW CAN I FILE A COMPLAINT?

Whilst we hope it doesn’t come to this, we totally get that sometimes things go wrong, or that perhaps your expectations have not been met. If this is the case, please send us an email to help@contiki.com. After reviewing your case, we will send on your email to the relevant department or the region the complaint relates to, and will endeavour to make sure that your issue is dealt with as quickly as possible.

STILL HAVE A QUESTION?

CONTACT US

facebook-icon  Ask us on Facebook      Tweet us @contikiaus

 

 

Contact Newsletter Brochure Share Download Brochure