Sadly some of the activities that had attracted me to the trip in the first place were not running due to it being the end of the season (bobsleigh and tobogganing). I do appreciate that this was out of the Contiki staff’s control, however I would’ve appreciated some sort of alternative being offered, as not everyone was ONLY there to ski/snowboard, some people were there for the overall Austrian winter sports experience.
The only thing that really tainted the trip for me was the actions of the trip manager on the journey back to the UK. Everyone was in quite good spirits after a great week together, but she handled a situation quite aggressively which I thought was very unnecessary. A passenger attempted to bring a cup of tea on board the train after we had made a rest stop (it had been mentioned at the beginning of the initial journey to Austria, the week before, that hot drinks were not permitted - a strang rule that still remains unexplained). The trip manager snatched the hot drink out of the passengers hand and threw it straight into the bin. I think that this was completely uncalled for behaviour and very rude, especially as it had just been bought and was untouched. It really put a taint on my experience as for the remainder of the journey I feared the trip manager and did not feel comfortable in conversation with her.
Had there been some sort of reminder at the beginning of the trip that hot drinks weren’t permitted, I think that this action would’ve been slightly more justified (although still the aggression was unnecessary). However I do find it strange the rules that she chose to enforce - there were passengers lying on the floor of the coach, not wearing seatbelts, blocking the pathway, yet someone was not allowed to bring on board a cup of tea half was through a 20 hour journey.