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What does a FlexDeposit mean?

FlexDeposit is a policy you automatically get once you’ve paid a deposit on any Contiki trip. It means if you need to cancel for any reason, your deposit will remain secure until you’re ready to use it on new trip dates or on a different trip, ensuring your deposit isn't lost if you can't travel on your original trip as intended. FlexDeposit can be used up until your 36th birthday, after which time it can then be transferred for use with any other travel brand within The Travel Corporation family of brands. It can also be gifted to a friend within 5 years of the original booking date. To gift to family or friend the customer must email confirmation to Contiki stating the nominated name. Gifting only valid within 5 calendar years of the original booking.

FlexDeposit applies to the land tour deposit only and excludes any additional deposits such as Inca Trail or flights if applicable. FlexDeposit has no cash value and is non-refundable.

The amount allowed to be redeemed on a new or amended trip booking is equal to the original deposit amount paid. In the case of multiple deposits due to back to back trips, only one deposit amount can be credited per trip, they cannot be combined. However multiple trips can be booked using multiple FlexDeposits.

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