Our travellers are our world, so making you happy makes us happy. We get that sometimes plans change, which is why we offer you FlexDeposit, which is designed to make it easier for you to travel with Contiki at a time that suits you.
The FlexDeposit guarantee is given for free once you have paid your deposit and works as a credit towards your next adventure. As Contiki operates trips for travellers between the ages of 18-35, FlexDeposit is available to use until you turn 36 years of age. However for travellers age 36 and above, it can be used with one of our sister brands, get inspired here. If you can’t take the trip yourself, you can also gift your deposit within 5 years from the original booking date.
Using your deposit is as easy as 1-2-3:
1.Find your new Contiki trip
2.Give us a call on and tell us your current booking number, or if you have already cancelled, let us know your original booking number
3.Book your new trip and get the value of your original deposit off your next trip
*FlexDeposit Terms & Conditions: The value of the original deposit can be used as credit towards booking a new trip with Contiki, this is what we call FlexDeposit. The original deposit refers to tour deposit only and excludes any additional deposits such as Inca Trail, or flights. Any discounts already refunded are not applicable. The amount allowed to be redeemed is equal to the original deposit amount paid. In the case of multiple deposits due to back to back trips, only one deposit amount can be credited per trip, they cannot be combined. However multiple trips can be booked using multiple FlexDeposits. Valid on all Contiki trips 7 days or longer. Credit is valid until the client turns 36. i.e fitting within Contiki’s age limit as per Contiki’s booking conditions. After turning 36 years of age, the FlexDeposit can be used with one of our sister brands, click here for details. Credit can also be gifted to family or friends. To gift to family or friend the customer must email confirmation to Contiki stating the nominated name. Gifting only valid within 5 calendar years of the original booking. (eg cancelled in 2014, valid on trips up to end of 2019). FlexDeposit is not valid on existing bookings. FlexDeposit has no cash value and is non-refundable. FlexDeposit is not combinable with New Release Deals or Last Minute Deals (LMD) within 120 days of original travel date. FlexDeposit only applies to full priced deposits (not promotional low deposits).