WHAT IS YOUR CANCELLATION POLICY?
We get that sometimes plans change unexpectedly, so our cancellation policy offers you absolute flexibility and comes in two parts:
FREEDOM GUARANTEE – The Freedom Guarantee policy ensures that even if your travel plans change, you’ll never miss out or be charged fees for changing your booking. If you want to change the dates of your trip, swap onto another trip or even change your trip for a different region entirely, that’s all possible, without incurring fees.
FLEX DEPOSIT – Flex Deposit is a policy you automatically get once you’ve paid a deposit on any Contiki trip, and works as credit towards a future Contiki adventure, ensuring your deposit money isn’t lost if you can’t travel on your original trip as intended. Flex Deposit can be used up until your 36th birthday, after which time it can then be transferred for use with any other travel brand within The Travel Corporation family of brands. It can also be gifted to a friend within 5 years of the original booking date. You can find out more about both policies on the following links:
– Find out more about Freedom Guarantee here
– Find out more about Flex Desposit here
If you want to cancel your Contiki trip entirely and not use the Freedom Guarantee policy to switch onto a different trip, the following costs apply:
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PERIOD OF NOTICE
Over 45 days
45 – 22 days
21 – 8 days
7 – 1 days
Day of Departure
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CANCELLATION FEES
Deposit reserved for future use with Flex Deposit
25% of tour cost forfeited
30% of tour cost forfeited (50% for Latin America)
50% of tour cost forfeited (75% for Latin America)
100% of tour cost forfeited
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