HOW CAN I FILE A COMPLAINT?

Whilst we hope it doesn’t come to this, we totally get that sometimes things go wrong, or that perhaps your expectations have not been met. If this is the case, please send us an email to help@contiki.com. After reviewing your case, we will send on your email to the relevant department or the region the complaint relates to, and will endeavour to make sure that your issue is dealt with as quickly as possible.