We’ve adapted trip arrival times to ease congestion between groups so your Trip Manager can conduct a welcome meeting, covering what can be expected on your trip and all the necessary wellbeing precautions.
Trip Managers will submit a Self-Health Declaration prior to the trip as well as post trip. Our industry leading training has been adapted and enhanced to include a dedicated module on dealing with Covid-19. (find out more in our FAQs below). They, and our Traveler Support team are available 24/7 throughout the trip should any situation arise.
We’ll be adapting group sizes to comply with regional distancing requirements and for the peace of mind of all of our travelers.
Our coaches are thoroughly sanitized prior to the start of your trip. Our drivers are trained on the latest hygiene protocols and will clean and disinfect all surfaces including handrails, door handles, tables, seating areas and overhead rails on a daily basis.
It is important that travelers bring their own face masks to comply with regional guidelines. It is also a good idea to have your own hand sanitizer, though there will be some available on the coach at all times.
Boarding and disembarkation protocols will be adapted to ensure physical distancing is maintained and our Trip Managers & Drivers will be available for assistance should you require it.
Groups of friends traveling together will be seated together at all times. Seat movement may be limited depending on the vehicle you are traveling on and your Trip Manager will be sure to assist where possible with seating requests.
We will only work with trusted partners that are like-minded and care about the well-being of our travelers and are fully compliant with locally mandated standards. Find out more in our FAQs below.
Each supplier must be fully compliant with locally mandated standards. We’ll arrange priority entrance whenever possible and ensure physical distancing throughout. All our Local Guides will have been trained on hygiene protocols and provided with the same checklists and standards your Trip Manager will adhere to.
We’ll ask all travelers to monitor their health throughout their trip, with protocols in place in the event someone becomes ill or displays symptoms of COVID-19.
Our Trip Managers will have been trained and have detailed protocols to follow in this event. Read more about these protocols in the FAQs below.